Oakley Recruitment is working in partnership with an expanding organisation based in London. This is an excellent opportunity to join the team as an Executive Assistant on a full-time, 12-month temporary basis with potential of going permanent. Culture and Environment Our client’s culture is corporate and professional. The environment is a prestige, modern space, the lobby and restaurant have a five-star hotel feel, and the interior and décor has a modern luxury vibe. It’s truly a wonderful place to work every day. Personality You will be a detail-driven individual who thrives in a fast-paced environment. If you love keeping things organised and take pride in juggling multiple tasks with ease, this role is for you! This position provides an excellent opportunity for an experienced, well-organised and hardworking individual to assist in supporting a team, working closely with existing team assistants. Reward £300 to £340 /day Monday to Friday between 8am and 6pm Flexibility with hours is essential Immaculate contemporary working space Full in house and remote training Job Role: Managing multiple diaries in a fast-paced, dynamic environment Coordinating meetings and conference calls across multiple time zones Handling a high volume of calls and emails, ensuring accurate and timely communication Organising internal and external meeting logistics, including room bookings across multiple locations Coordinating comprehensive travel arrangements (flights, accommodation, visas, ground transport) Maintaining and updating internal office systems and databases Organising and supporting events, including venue coordination and catering Preparing detailed profiles and briefing materials to support meetings Attending meetings (including off-site) to ensure smooth on-site coordination Providing proactive day-to-day team support and handling ad hoc requests while maintaining workflow Skills and experience: 4 years minimum experience within a similar role Excellent knowledge of Microsoft Office suite, particularly Outlook, Word, Excel, PowerPoint and SharePoint Professional, positive, can-do attitude to work Strong communication, excellent telephone manner Ability to be proactive, use initiative and multi-task, as well as prioritise Team player with experience of working in a large team with strong interpersonal and organisational skills High level of discretion/confidentiality when handling sensitive and confidential information Click here to apply Please Note: We do not contact or write to unsuccessful candidates. If we have not contacted you within 48 hours of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are permitting for Oakley Recruitment to contact you and retain your details. In compliance with the regulations (April 2004) in place under the Employment Agencies Act, Oakley Recruitment will require proof of identification. A copy of your passport, birth certificate and NI number will be required, as part of your interview process.

Oakley Recruitment is working in partnership with a dynamic, global organisation based in Coleshill. This is an excellent opportunity to join a thriving fast-paced environment and an excellent team, full training will be given in the role and this is an ongoing temporary opportunity. Culture and Environment Our client has an extremely collaborative and friendly team, their culture is supportive and fun. Personality This client is seeking a hard-working individual who is dedicated and a team player. Reward £12.21per hour Monday – Friday – 8.00am – 4.30pm Holiday accrued Free parking Job Role: Stock picking to targets   Daily receipt and opening of post and returned data Accurate data entry Printing of all survey-related material Receipting and putting away survey stock Maintenance of Transponders Use of our Microsoft AX platform for item and stock management Pack preparation and dispatch for multiple surveys Accurate recording of tasks Skills and experience: A motived and positive individual with the ability to work as part of a team Very keen attention to detail and accuracy Ability to work within a fast-paced and sometimes high-pressured environment Adaptable to the changing needs of the business Competent IT (Word, Excel and Outlook) literacy, numeracy and written skills Click here to apply Please Note: We do not contact or write to unsuccessful candidates. If we have not contacted you within 48 hours of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are permitting for Oakley Recruitment to contact you and retain your details. In compliance with the regulations (April 2004) in place under the Employment Agencies Act, Oakley Recruitment will require proof of identification. A copy of your passport, birth certificate and NI number will be required, as part of your interview process.

Oakley Recruitment is working in partnership with a well-established global, organisation based in Birmingham.  This is a great opportunity for someone with a passion for customer service, this temporary contract is for a 12 months and is highly likely to become permanent. Culture and Environment Our client’s culture is corporate and professional. The environment is prestige, modern with the most amazing work spaces and breakout areas, it has a luxury hotel feel about the space. Personality Able to work independently in a fast-paced, team-oriented environment, with a strong passion for delivering exceptional customer service. This role involves answering calls from current and prospective customers, providing product information, and assisting with account services and maintenance. It is an ideal opportunity for a graduate seeking to launch their career or for individuals with previous retail or hospitality experience looking to transition into a corporate role. Reward £13.00 per hour – overtime paid at £19.50 per hour 35 hours Monday - Friday, weekly shifts 8am – 4pm, 9am -5pm, 10am -6pm 12pm -8pm (late shift can be remote working if preferred Hybrid working, 3 days in the office 2 days working from home    Accrued holiday State of the art, modern working environment Opportunity of a permanent contract Duties & Responsibilities Resolving customer queries via phone, email and webchat Ensuring all customer accounts are updated correctly Escalating queries within accordance to business procedures Identifying any issues or risks with customer information Adhering to KPI’s individually and as part of a team Participating in projects to drive excellence within the team Skills and experience Strong interpersonal skills, able to work within a team Excellent written and verbal communication skills Experience in delivery of customer service Click here to apply Please Note: We do not contact or write to unsuccessful candidates. If we have not contacted you within 48 hours of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are permitting for Oakley Recruitment to contact you and retain your details. In compliance with the regulations (April 2004) in place under the employment agencies act, Oakley Recruitment will require proof of identification. A copy of your passport, birth certificate and NI number will be required, as part of your interview process.

Oakley Recruitment is working in partnership with an expanding organisation based in Tamworth. This is an excellent opportunity to join the team as a Marketing Coordinator on a full-time permanent basis Culture and Environment Our client is a progressive and fast-evolving business with ambitious growth plans and a clear vision for the future. Operating within a dynamic and ever-changing environment, they encourage innovation, accountability and forward-thinking at every level. You will be joining a vibrant and supportive team where collaboration is valued and success is shared. The business is committed to developing its people, providing structured training and ongoing support to ensure individuals have the tools and confidence to thrive and progress. The workspace itself reflects the energy of the organisation, modern, contemporary and thoughtfully designed to create an inspiring environment to work in. It is a fantastic space to be part of, where high standards, teamwork and growth go hand in hand. Personality You will be a well-organised, reliable and hardworking individual, able to work independently and as part of a team. If you have proven experience across online and offline marketing with a diverse understanding of marketing to multiple audiences, in particular B2B & B2C, then this could be the opportunity for you! Package and benefits Monday to Friday (40hrs a week) 8:30am to 5:00pm Pension              3% employer contribution, 4% employee contribution, 1% tax relief, pensions advisor to visit the site twice a year Healthcare          All employees are entitled to the Health Assured Employee Assistance Programme from day one, providing a free 24hr confidential helpline on various issues. On completion of the 6-month probationary period, healthcare cash plan is available Holiday Entitlement 23 days holiday plus 8 statutory bank holidays. After 3 years’ service this increases to 24 days plus BH and at 6 years’ service it increases again to a maximum of 25 days plus BH. After completing 6-month probationary period, all employees are entitled to up to 5 days unpaid annual leave in addition to their paid allowance. This is pro-rata in the first part year, following probation. Life Assurance 2x annual salary Free onsite parking      Incredible core company values Job Role: Ensuring content is kept up to date at all times Assisting with planning and implementing marketing campaigns Helping develop online and offline marketing campaigns that will suit both B2B and B2C audiences Managing the day-to-day marketing stock reports Coordinating inventory for the sales team, ensuring all banners are up-to-date Liaising with Graphic designers and the facilities management teams when new artwork is required and managing stock Ordering brand clothing as required Campaign idea planning, implementation and budget creation Ensuring all internal and external materials are consistent in tone of voice, messaging and visual identity Assisting with planning and communicating advertising schedules and additional marketing bookings Assisting with monitoring the marketing and social inbox Coordinating project information for bookings such as advertising schedules and any additional projects Assisting with event co-ordination Researching topic ideas for YouTube, Podcast, Social Media and any additional channels Co-ordinating and booking slots for YouTube Channel and Podcasts Supporting the digital marketing team with social media planning and online engagement Assisting with the gathering of market and competitor analysis Producing monthly personal reports on own monthly activity, campaigns and personal activity Skills and experience: Previous experience in a similar role Proven experience across online and offline marketing channels Confident and able to form relationships with stakeholders both internally and externally Strong communication Strong attention to detail with a creative mindset to assist with idea generation A self-motivated, proactive individual with an analytical approach Ability to work under pressure and to deadlines A marketing degree or CIM qualification is advantageous but not essential Click here to apply Please Note: We do not contact or write to unsuccessful candidates. If we have not contacted you within 48 hours of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are permitting for Oakley Recruitment to contact you and retain your details. In compliance with the regulations (April 2004) in place under the Employment Agencies Act, Oakley Recruitment will require proof of identification. A copy of your passport, birth certificate and NI number will be required, as part of your interview process.

Oakley Recruitment is working in partnership with an expanding organisation based in Coleshill. This is an excellent opportunity to join the team as a Buyer on a full-time permanent basis. Culture and Environment Our client's environment is a very welcoming and supportive team. They pride themselves on training and continuous support for new and existing employees. Personality As a Buyer, you will be responsible for planning, sourcing, and procuring goods and services to meet business requirements, playing a pivotal role within the wider procurement framework. You will ensure value for money, supplier performance, and compliance with company policies while supporting operational and strategic objectives. This role requires a commercially minded and analytical individual with strong problem-solving abilities and a proactive approach to decision-making. You will be highly organised, with excellent time management skills and the ability to prioritise effectively to meet tight deadlines in a fast-paced environment. Reward 2 days working from home, 3 days in the office Monday to Friday, 9 am – 5:30 pm, 1hr Lunch break 25 days holiday plus bank holidays Bonus scheme Dental and Optical care Healthcare cash plan Free parking Job Role: Researching, assessing, and prioritising both internal and external stakeholders' requirements to ensure expectations are met Communicating to internal stakeholders on procurement and supply matters Delivering customer service and stakeholder satisfaction for procurement and providing continuous improvement Mitigating risk through secondary supply options Evaluating potential supplier commercial capabilities Negotiating with suppliers to promote effective procurement Ensuring compliance with legislation and regulations for supplies from international sources Working closely with key vendors to develop clear objectives and strategies.  Defining and agreeing upon Key Performance Indicators (KPIs) to assess quality, performance, cost, and delivery with suppliers Evaluating data from KPIs to make considerations for procurement and take action to improve supplier performance Evaluating historical and forecasted data to help formulate replenishment options and make recommendations to achieve optimum serviceability Taking action to reduce waste whilst mitigating any negative impact on service levels Contributing towards strategic long-term inventory planning and budget Skills and experience: Computer literate in IT skills, Microsoft Office Suite Minimum one year of experience working within procurement for a B2B or industrial distribution business Excellent communication and interpersonal skills Organisational skills and attention to detail Customer service and problem-solving Click here to apply Please note: We do not contact or write to unsuccessful candidates. If we have not contacted you within 48 hours of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are permitting for Oakley Recruitment to contact you and retain your details. In compliance with the regulations (April 2004) in place under the Employment Agencies Act, Oakley Recruitment will require proof of identification. A copy of your passport, birth certificate and NI number will be required, as part of your interview process.

Oakley Recruitment is working on an exclusive basis with an organisation based in Sandwell. This is an excellent opportunity to join an expanding team. This role is ideal for someone with previous experience PA experience who is now looking for part time around family commitments. Culture and Environment Our clients culture are supportive and welcoming, they offer great flexibility to their staff. They offer full training and development including progression opportunities. Along with a qualification. You will have the flexibility to work 25 hours across 5 days, once trained you have the opportunity to work hybrid. Personality You will be highly organised and take pride in keeping tasks and priorities running smoothly. You will be self-motivated and able to use your own initiative, while remaining flexible in adapting to the changing needs of the role. Strong communication skills are essential, as you will liaise confidently and clearly with colleagues and clients. Above all, we are looking for someone approachable and personable, who can build positive working relationships and bring a supportive presence to the team. Reward 25 hours per week, Monday to Friday, Term-Time only £27,226 - £32,080 pro-rata (£16,202-£19,580 based on 25 hours in term time) 5 days leave + all school holidays Flexible/hybrid working Laptop and mobile phone provided Mileage for travel to meetings West Midlands Pension Fund BHSF benefits Job Role Providing effective clerking and administrative support ensuring information is received in a timely manner and that challenges, decisions and follow-up actions are recorded appropriately Implementing, monitoring and reviewing systems for the quality control of the board documentation Working with the Board in relation to forward planning and compliance, ensuring that potential changes in legislation are effectively communicated and any potential impact on the board is understood Providing professional challenge, and intervening where necessary in meetings, to ensure the board is compliant in respect of legislative and procedural issues Building and maintaining professional relationships with the Board, and senior leadership team Skills and experience Senior administrative experience including taking and producing accurate minutes PA experience an advantage Excellent communication and people management skills Knowledge of using a range of ICT packages Must be able to travel to various locations throughout the West Midlands Ability to work flexible hours to meet the needs of the Service (including some evening work) Click here to apply Please Note: We do not contact or write to unsuccessful candidates. If we have not contacted you within 48 hours of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are permitting for Oakley Recruitment to contact you and retain your details. In compliance with the regulations (April 2004) in place under the Employment Agencies Act, Oakley Recruitment will require proof of identification. A copy of your passport, birth certificate and NI number will be required, as part of your interview process.

Oakley Recruitment is working in partnership with a dynamic, growing, business based in Sutton Coldfield who are looking for a temporary Customer Service Advisor to join their team friendly and dynamic team on a temporary to permanent basis Culture and Environment You will be part of a dynamic, vibrant and welcoming environment surrounded by team players with the opportunity of excellent training Personality The client is seeking a personable and approachable candidate with excellent customer service skills and initiative to find a resolution to any problems that may arise. The candidate should be able to work well in a team as well as being able manage their own workload and effectively manage their own time. Reward £12.47 per hour Hybrid working – 3 days from home 2 days in the office Temporary to permanent Monday – Friday - 37.5 hours per week Holiday accrued in addition to the hourly rate Free parking Job role Dealing with technical operations and back-office reporting Ensuring a wide range of client information is dealt with correctly Building strong business relationships with business customers Updating CRM database ensuring excellent levels of accuracy and attention to detail Adhering to KPI’s Skills and experience A confident telephone manner Excellent communication skills verbal and written Available immediately Resilient with a self-motivated and driven personality Click here to apply Please Note: We do not contact or write to unsuccessful candidates. If we have not contacted you within 48 hours of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are permitting for Oakley Recruitment to contact you and retain your details. In compliance with the regulations (April 2004) in place under the employment agencies act, Oakley Recruitment will require proof of identification. A copy of your passport, birth certificate and NI number will be required, as part of your interview process.

Oakley Recruitment is working in partnership with an expanding organisation based in Tamworth. This is an excellent opportunity to join the team as a Network Systems Engineer on a full-time permanent basis Culture and Environment Our client is a progressive and fast-evolving business with ambitious growth plans and a clear vision for the future. Operating within a dynamic and ever-changing environment, they encourage innovation, accountability and forward-thinking at every level. You will be joining a vibrant and supportive team where collaboration is valued and success is shared. The business is committed to developing its people, providing structured training and ongoing support to ensure individuals have the tools and confidence to thrive and progress. The workspace itself reflects the energy of the organisation, modern, contemporary and thoughtfully designed to create an inspiring environment to work in. It is a fantastic space to be part of, where high standards, teamwork and growth go hand in hand. Personality We are seeking a technically strong, proactive and solutions-focused Network Systems Engineer to operate at 3rd Line level within a dynamic IT environment. You will have a solid understanding of Microsoft infrastructure (including Windows Server, Active Directory, Azure and Microsoft 365) and be able to confidently articulate your hands-on experience across the Microsoft stack. You are technically minded, comfortable working with complex systems, and able to take ownership of escalated issues through to resolution. The ideal candidate will be analytical, highly organised and customer-focused, with a methodical approach to troubleshooting and problem-solving. You will be able to communicate technical concepts clearly to non-technical stakeholders while collaborating effectively with technical teams across the business. A proactive mindset, strong attention to detail and the confidence to work independently are essential in this role. Package and benefits Monday to Friday (40hrs a week) Pension              3% employer contribution, 4% employee contribution, 1% tax relief, pensions advisor to visit the site twice a year Healthcare          All employees are entitled to the Health Assured Employee Assistance Programme from day one, providing a free 24hr confidential helpline on various issues. On completion of the 6-month probationary period, healthcare cash plan is available Holiday Entitlement 23 days holiday plus 8 statutory bank holidays. After 3 years’ service this increases to 24 days plus BH and at 6 years’ service it increases again to a maximum of 25 days plus BH. After completing 6-month probationary period, all employees are entitled to up to 5 days unpaid annual leave in addition to their paid allowance. This is pro-rata in the first part year, following probation. Life Assurance 2x annual salary Free onsite parking      Incredible core company values Job Role:              Configuring and managing Microsoft Windows domain and Hyper-V virtualization environments Developing and maintaining Standard Operating Procedures for Windows virtualisation environment, Active Directory, and Windows Server administration Diagnosing and troubleshooting problems with the virtualisation environment, including Microsoft and Linux operating systems. Evaluating products and upgrades for appropriateness, oversee and implement system upgrade strategies Maintaining Dell server environment across multiple locations Providing 3rd Level support to Helpdesk engineers Leading the design, implementation, and maintenance of complex solutions, coordinating activities with other technical personnel as appropriate Monitoring server backups and network uptime maintenance and provide appropriate recommendations when required Liaising with 3rd party vendors for support and procurement Coordinating proposals and work estimates involving various system administration projects and solutions with business development personnel Designing and implementing secure systems, network policies and procedures, and provide technical guidance to the team Skills and experience: Understands Microsoft server environments Understands networking fundamentals Can operate at 3rd line / senior engineer level A strong understanding of Microsoft stack to include; Microsoft: Windows Server (2012–2025), Exchange Online, Azure AD, Intune, Office 365, Windows 10/11 Experience in designing, implementing, and managing Microsoft Windows and Hyper-V environments, including Dell EMC SAN Security Compliance Acumen, proficient in IT security compliance, with a strong grasp of risk management and adherence to global cybersecurity regulations. Click here to apply Please Note: We do not contact or write to unsuccessful candidates. If we have not contacted you within 48 hours of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are permitting for Oakley Recruitment to contact you and retain your details. In compliance with the regulations (April 2004) in place under the Employment Agencies Act, Oakley Recruitment will require proof of identification. A copy of your passport, birth certificate and NI number will be required, as part of your interview process.

Oakley Recruitment is working in partnership with an expanding organisation based in Tamworth. This is an excellent opportunity to join the team as a Group IT Manager on a full-time permanent basis Culture and Environment Our client is a progressive and fast-evolving organisation with ambitious growth plans and a clear strategic vision. This opportunity sits within a collaborative and high-performing team environment where leadership, technical expertise and continuous improvement are highly valued. You will play a key role in leading, developing and mentoring a skilled technical team, while also bringing strong hands-on expertise to guide best practice and technical direction. The business is committed to investing in its people, providing structured development and the autonomy for leaders to make a genuine impact. You will be empowered to shape team performance, drive technical standards and contribute strategically to the organisation’s continued growth. The workspace itself reflects the energy and ambition of the organisation, modern, contemporary and thoughtfully designed to create an inspiring environment. It is a fantastic space to be part of, where high standards, collaboration and growth go hand in hand. Personality This is an outstanding opportunity for a dynamic and driven leader. The role requires someone who can confidently manage and develop a technical team, align IT strategy with wider business objectives, and contribute meaningfully to the company’s continued growth They are seeking a strong and inspiring leader who not only drives performance and development within their team, but who also remains hands-on when required. You will bring a wealth of technical experience across the Microsoft stack, with the ability to guide best practice, support complex infrastructure challenges and provide technical direction where needed. This is a role for someone who can balance strategic oversight with practical execution, leading from the front while ensuring the technology function continues to evolve in line with business ambitions. Package and benefits Monday to Friday (40hrs a week) Pension              3% employer contribution, 4% employee contribution, 1% tax relief, pensions advisor to visit the site twice a year Healthcare          All employees are entitled to the Health Assured Employee Assistance Programme from day one, providing a free 24hr confidential helpline on various issues. On completion of the 6-month probationary period, healthcare cash plan is available Holiday Entitlement 23 days holiday plus 8 statutory bank holidays. After 3 years’ service this increases to 24 days plus BH and at 6 years’ service it increases again to a maximum of 25 days plus BH. After completing 6-month probationary period, all employees are entitled to up to 5 days unpaid annual leave in addition to their paid allowance. This is pro-rata in the first part year, following probation. Life Assurance 2x annual salary Free onsite parking Incredible core company values Job Role: Leading and mentoring a team of 3rd Line Engineers and Helpdesk staff Acting as an engaged and visible leader across all locations. Collaborating with departments to understand IT needs and deliver proactive solutions Participating in management meetings, contributing IT expertise to support business goals Overseeing daily IT operations including server hardware, software, and network infrastructure Managing installation, upgrades, and maintenance of technology systems Leading procurement and implementation of hardware/software Ensuring optimal system performance through testing and troubleshooting Managing resilient WAN infrastructure across all sites. Proactively identifying and addressing vulnerabilities to ensure compliance Developing and maintaining disaster recovery and backup procedures Evaluating technology risks and implement mitigation strategies Conducting regular testing of DR and BCP plans Leading large-scale infrastructure projects (deployments, upgrades, migrations). Aligning infrastructure plans with organisational roadmaps in collaboration with the MIS team Developing project plans, allocate resources, and ensure timely delivery within budget Recommending and implementing innovations to enhance IT operations Aligning infrastructure with long-term business goals Skills and experience: Previous experience of managing and leading and team A strong understanding of Microsoft stack to include; Microsoft: Windows Server (2012–2025), Exchange Online, Azure AD, Intune, Office 365, Windows 10/11 Proven leadership and team-building capabilities Excellent communication and stakeholder engagement skills Exceptional time management and multitasking abilities Click here to apply Please note: We do not contact or write to unsuccessful candidates. If we have not contacted you within 48 hours of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are permitting for Oakley Recruitment to contact you and retain your details. In compliance with the regulations (April 2004) in place under the Employment Agencies Act, Oakley Recruitment will require proof of identification. A copy of your passport, birth certificate and NI number will be required, as part of your interview process.

Oakley Recruitment is working in partnership with an organisation based in Smethwick in the West Midlands. Our client is recruiting an Account Manager on full-time permanent basis to join a driven and dynamic team. Culture and Environment Our client fosters a welcoming, friendly, and supportive culture built around driven individuals who are all working toward a shared goal: delivering exceptional service to their clients while maximising relationships and achieving results. The team enjoys a great sense of camaraderie and fun, with plenty of banter, but they also know when to switch into professional mode and get the job done. Personality We're looking for fun, energetic, and motivated individuals who thrive in a fast-paced environment. If you're someone who goes above and beyond, enjoys working as part of a dynamic team, and loves a challenge—this could be the perfect role for you. Reward 37.5 hours per week Monday – Friday 9.00 am – 17.30 pm Fully office based Free Parking 23 days holiday plus bank holidays, increasing up to 27 days with length of service Competitive commission structure Autoenrollment pensions scheme Incentives and fun culture Free eye tests Job Role: Dealing with an existing portfolio of clients Being proactive to develop accounts Maximising every call, identifying an opportunity to introduce offers and new products Building solid and successful relationships Negotiating and objection handling Trouble shooting and problem solving Working in a fun culture Working to individual and team targets Skills and experience: Previous experience of working in account management or sales based role Able to build successful relationships with clients, stakeholders and peers Preferably experience of working in product sales Excellent listening skills and accurate customers service needs adhered to Excellent time management skills, planning and organisation skills Performance driven and results orientated Be adept at liaising with people on all levels and backgrounds Click here to apply Please Note: We do not contact or write to unsuccessful candidates. If we have not contacted you within 48 hours of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are permitting for Oakley Recruitment to contact you and retain your details. In compliance with the regulations (April 2004) in place under the Employment Agencies Act, Oakley Recruitment will require proof of identification. A copy of your passport, birth certificate and NI number will be required, as part of your interview process.

Oakley Recruitment is working in partnership with an expanding organisation based in Coventry. This is an excellent opportunity to join the team as a Customer Service Advisor on a full-time ongoing temporary contract. Culture and Environment You will be working in a friendly and welcoming workplace that is warm, supportive, and fast-paced. The office environment is open-plan and modern, creating a bright and engaging space where teamwork and communication are encouraged. Alongside this, you’ll have the opportunity to work within a hybrid model, offering flexibility while still benefiting from the support, energy, and connection of the wider team. Personality You will be working in a friendly and welcoming workplace that’s warm, supportive, and fast-paced. If you are confident, professional and polished this role is a great opportunity for you. Reward Strong potential for the role to become permanent Hybrid working Accrued holiday Free onsite parking A warm, supportive and collaborative team environment Job Role: Answering customer calls and emails, providing a friendly, helpful service and meeting team targets Understanding what customers need and offering the right solutions, following company policies and processes Managing the end of agreements and identifying any upselling and retention opportunities Dealing with complaints or difficult enquiries professionally Keeping up to date with company products, systems, and procedures to give accurate information and stay compliant Skills and experience: Must be able to pass Credit and DBS check Experience in customer services or similar role Excellent written and verbal communication High attention to detail and strong organisational skills Click here to apply Please Note: We do not contact or write to unsuccessful candidates. If we have not contacted you within 48 hours of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are permitting for Oakley Recruitment to contact you and retain your details. In compliance with the regulations (April 2004) in place under the Employment Agencies Act, Oakley Recruitment will require proof of identification. A copy of your passport, birth certificate and NI number will be required, as part of your interview process.

Oakley Recruitment is working in partnership with an established organisation based in Tamworth. This is an excellent opportunity to join the team as an Internal Account Manager  on a full-time permanent basis Culture and Environment The existing team is supportive and knowledgeable, and they are excited to be expanding. The culture is hardworking, dedicated, and driven, yet maintains a friendly and supportive atmosphere. The open-plan workspace creates an ideal environment for learning from peers and maximising your role. Personality You will thrive by delivering a positive experience to both customers and the external sales team. Driven and dedicated, you will focus on achieving personal results while also contributing to the overall success of the business. A strong relationship builder, you will identify opportunities to offer additional products that meet customer needs and drive team revenue. You are friendly, fun, and hardworking, with a natural desire to go the extra mile. Reward OTE £33,000 Monthly and quarterly bonus Performance Profit Related Bonus – up to 8% of salary paid annually.  Up to 29 days annual leave Contributory pension up to 7% Private medical cover Life Cover & Income Protection Dental cover plan Charity events, match funding and volunteering opportunities An extensive EAP suite to support health and financial wellbeing Retail discounts and savings   Job Role: Managing an existing portfolio of accounts to achieve long-term success by developing positive relationships with customers Contributing towards individual and company targets Act as a consultative partner to anticipate customers’ current and future needs to generate orders Follow up samples and quotations, converting these to sales Ensure accounts are constantly aware of active promotions available Resolving and customer queriers, taking ownership and providing solutions to customers in a timely manner Working in partnership with the Area Sales Managers Managing Area Sales Managers diaries; ensuring customers are visited on a regular basis Creating KPI and tracker reports as required by business     Skills and experience: Previous experience within a similar role Previously experience and ability to work to targets Ability to deliver excellent consultative advice to improve the customer experience Excellent interpersonal skills and rapport building skills Excellent negotiation and communication skills, both written and verbal Click here to apply   Please Note: We do not contact or write to unsuccessful candidates. If we have not contacted you within 48 hours of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are permitting for Oakley Recruitment to contact you and retain your details. In compliance with the regulations (April 2004) in place under the Employment Agencies Act, Oakley Recruitment will require proof of identification. A copy of your passport, birth certificate and NI number will be required, as part of your interview process.