Oakley Recruitment is working in partnership with an expanding organisation based in Solihull. This is an excellent opportunity to join the team as an HR Operations Administrator on a part-time permanent basis. Culture and Environment Our client fosters a warm and friendly culture where teamwork and mutual support are at the heart of getting things done. Over the past four years, they have achieved impressive growth and are now pursuing ambitious plans for future expansion. The office environment is open-plan, modern, creating an enjoyable and inspiring space to work. The team works incredibly hard while maintaining a great sense of humour and enjoying plenty of banter along the way. Personality Our client is looking for someone who is confident, resilient, and not afraid to stand their ground when needed. The ideal person will be highly experienced within their field, with exceptional attention to detail and a meticulous approach to getting things right. This role requires someone who can build strong relationships and support employees from an HR perspective, while also protecting the best interests of the business. They need someone approachable and supportive, but equally capable of having difficult conversations, making tough decisions, and confidently backing up those decisions with clear reasoning and professionalism. Reward · Part time 25 hours per week, totally flexible to suit the candidate · 28 days holiday plus bank holidays pro rota · Statutory pension · Cute office dog Job Role: · Managing the end-to-end recruitment process, including advertising vacancies, coordinating interviews, and supporting hiring managers with the selection process · Overseeing the onboarding process for new starters, ensuring a smooth and positive employee experience from offer stage through to induction · Reviewing, improving, and implementing HR processes, policies, and procedures to support business growth and compliance · Acting as the first point of contact for day-to-day HR-related matters, providing support and guidance to employees and management · Supporting employee relations activities and ensuring HR documentation is maintained accurately and confidentially · Managing company utilities and insurance policies, ensuring renewals and documentation are kept up to date · Overseeing the company fleet, including vehicle administration, maintenance schedules, and driver compliance · Coordinating vehicle servicing, MOT bookings, and repairs to ensure minimal disruption to the business · Maintaining accurate records and ensuring all administrative tasks are completed efficiently and to a high standard · Supporting the wider business with general operational and administrative duties where required Skills and experience: · Previous experience in a similar role · CIPD level 3 preferred not essential · Attention to detail · Ability to prioritise your work · Strong work ethic and team player Click here to apply Please Note: We do not contact or write to unsuccessful candidates. If we have not contacted you within 48 hours of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are permitting for Oakley Recruitment to contact you and retain your details. In compliance with the regulations (April 2004) in place under the Employment Agencies Act, Oakley Recruitment will require proof of identification. A copy of your passport, birth certificate and NI number will be required, as part of your interview process.

Oakley Recruitment is working in exclusive partnership with an evolving, dynamic organisation who are forward thinking and the market leader in their space. This is an excellent opportunity to join the team as an Account Manager on a 15 month fixed term contract, this role offers hybrid working. Culture and Environment Our client’s culture is fast-paced, dynamic and forward-thinking. The environment is supportive, collaborative and energetic, with a modern open-plan office and a fun, welcoming atmosphere. Colleagues are highly knowledgeable within their field and are passionate about supporting and developing new team members throughout their journey.​​​​​​​ Personality You will possess excellent relationship-building skills, be commercially aware and driven to achieve realistic targets while contributing to the wider sales and marketing strategy of the business. In addition, you will have a strong analytical mindset and feel confident using MS Excel on a daily basis to an intermediate to advanced level. You will be technically capable, with the ability to pick up new systems and processes quickly and efficiently. Reward £30,000 basic salary Monday – Friday 37.5 hours per week, 8.45-5pm with an early finish Friday Hybrid working 3 days working in the office 2 days WFH Incentives and team days Opportunity to be part of an exciting and growing team 25 days holiday plus 8 bank holidays Parking available Pension Job Role: Managing relationships with internal stakeholders and external clients Managing an existing portfolio of up to 20 key accounts Maximising opportunities within each account to ensure products achieve optimum market performance and return Analysing sales trends and market performance to identify opportunities for growth and improvement Monitoring and managing daily account performance Managing sales analysis, forecasting and commercial reporting Supporting and coordinating product launches across key accounts Skills and experience: Proven experience in a similar role Strong relationship-building and interpersonal skills Excellent communication and negotiation abilities Analytically minded with strong MS Excel skills Self-motivated, target-driven and commercially aware Click here to apply Please Note: We do not contact or write to unsuccessful candidates. If we have not contacted you within 48 hours of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are permitting for Oakley Recruitment to contact you and retain your details. In compliance with the regulations (April 2004) in place under the Employment Agencies Act, Oakley Recruitment will require proof of identification. A copy of your passport, birth certificate and NI number will be required, as part of your interview process.

Oakley Recruitment is working in exclusive partnership with a progressive, dynamic organisation where precision and presentation matter a lot, they inspire their customers to feel more confident. This is an excellent opportunity to join the team as a Cosmetic Sales Consultant on a full-time permanent basis. Culture and Environment Our client’s culture is cutting-edge, dynamic and forward-thinking. The successful individual will be motivated by achieving sales targets and converting appointments into sales within a premium, high-end environment that remains welcoming and inviting to every client. This is a face-to-face consultative sales role, focused on converting consultations into sales through a range of tailored payment options. Personality You will be warm, friendly and possess outstanding relationship-building skills, with the empathy and emotional intelligence to reassure clients and deliver an experience they will talk about and recommend to others. You will be highly client-facing, personable and memorable, with the ability to build trust and rapport naturally. Reward £35,000 basic salary, plus a great uncapped commission structure average of a £60k OTE 40 hours per week, working 5 days out of 7, including 2 weekend days per month. Working hours are between 8.45-18.45 Monday – Friday and 9.30 – 4.30 Saturday and Sunday Opportunity to be part of an exciting and growing team 28 days holiday including bank holidays Personal development and growth opportunities as the company scales Pension Job Role: Meeting with clients face-to-face following consultations to discuss tailored treatment and payment options Converting a minimum of 50% of appointments into sales Building strong client relationships, providing reassurance and delivering a premium customer experience Identifying opportunities to offer additional products and services where appropriate Following up on additional leads via telephone and converting enquiries into sales Maintaining contact with clients following treatment to ensure satisfaction and ongoing engagement Working towards and consistently achieving sales targets and KPIs Skills and experience: Proven experience as a Sales Executive, ideally within a face-to-face consultative environment Demonstrated ability to convert leads and opportunities into sales Strong relationship-building and interpersonal skills Excellent communication and negotiation abilities Warm, personable and memorable approach with the ability to build rapport quickly Self-motivated, target-driven and commercially aware Click here to apply Please Note: We do not contact or write to unsuccessful candidates. If we have not contacted you within 48 hours of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are permitting for Oakley Recruitment to contact you and retain your details. In compliance with the regulations (April 2004) in place under the Employment Agencies Act, Oakley Recruitment will require proof of identification. A copy of your passport, birth certificate and NI number will be required, as part of your interview process.

Oakley Recruitment is working in partnership with an organisation based in Tamworth. This is an excellent opportunity to join an expanding team as a Customer Agent on a part-time basis. Culture and Environment Our client's culture is warm, friendly and welcoming. They have a lively and open-plan office working space, enabling you to collaborate with colleagues in a fast-paced environment. The office has an extremely professional feel to it. Personality Confident and energetic individuals will thrive in this role. This is a perfect opportunity for someone who is driven to succeed and work hard and it will pay off. Creating a positive first impression is essential and wanting to do a good job. Experience In a telephone based customer service role is required. If this personality resonates with you, get in touch as this could be the next career step in your journey. This is ideal for a parent looking to work school hours. Reward · Uncapped commission · Full training provided · £25,000 basic + monthly commission (pro-rota) · 10am – 2.30pm Monday to Friday · Flexible hours, 5 days a week · Gifted birthday holiday day · Free parking Job Role · Making calls to business customers to discuss outstanding debt · Collecting debt on behalf of organisations · Sending emails and correspondence · Building customer rapport · Updating and maintaining the database Skills and experience · Customer Service experience · Confident communicator · Excellent interpersonal skills · Ability to build rapport with others · Comfortable to speak to people about sensitive subjects Click here to apply Please Note: We do not contact or write to unsuccessful candidates. If we have not contacted you within 48 hours of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are permitting for Oakley Recruitment to contact you and retain your details. In compliance with the regulations (April 2004) in place under the Employment Agencies Act, Oakley Recruitment will require proof of identification. A copy of your passport, birth certificate and NI number will be required, as part of your interview process.

Oakley Recruitment is working in partnership with an expanding organisation based in Tamworth. This is an excellent opportunity to join the team as a Development Chemist on a full-time permanent basis Culture and Environment Our client is a values-led organisation with a strong sense of identity and purpose at the heart of everything they do. Their core values are not just words on a page but are genuinely embedded into the day-to-day culture, guiding how the team works, collaborates, and supports one another. Personality The ideal candidate will be highly analytical with proven ability to discuss and resolve complex technical challenges in a fast-paced environment. You will work in conjunction with the Development Manager, to develop, optimize, and scale specialty chemical products and processes that meet defined performance, quality, and customer requirements. If you have a logical and investigative mind with a methodical/systematic approach to work and problem solving this could be the role for you! Reward 5% Pension, Health care, Life Cover, Income Protection, Denplan – all available following successful completion of a 6-month probationary period 37.5 hours (8:30 – 17:00) Salary competitive basic salary plus quarterly and annual bonus Free use of our holiday homes in Tenerife, Padstow and St Ives with subsidised petrol/flight costs Charity events, match funding and volunteering opportunities Retail discounts and savings An extensive EAP suite to support health and financial well-being Job Role: Supporting the development of new and existing products within the portfolio Contributing to innovation and continuous product optimisation initiatives Testing products, analysing results, supporting scale-up, and improving processes Liaising with cross-functional teams to implement technical solutions Maintaining accurate records and ensuring compliance with safety and quality standards Promoting a strong culture of safety, quality, and continuous improvement Supporting investigations into product quality issues and providing analysis Assisting manufacturing and quality control teams to maintain consistent production quality Leading R&D and laboratory activities in the absence of the Development Manager Advising and supporting team members using technical expertise when required Collaborating with manufacturing, quality, regulatory, procurement, and commercial teams Providing technical support for customer enquiries, trials, and problem-solving Supporting customer visits, audits, and technical presentations Acting as a technical link between R&D and production teams Maintaining strong communication with the plant to resolve QC issues promptly Planning, organising, and overseeing production trials alongside the Development Manager Improving and modifying existing products and processes Implementing new or alternative raw materials Supporting plant trials and ensuring smooth handover of formulations to production Driving cost engineering initiatives while maintaining product quality and performance Keeping up to date with latest technologies and industry innovations Building and maintaining strong relationships with suppliers to support innovation and cost efficiency Maintaining laboratory records and data systems for assigned projects Continuously improving standard operating procedures within the work environment Investigating and testing new equipment Contributing to the creation and revision of technical documentation and product literature Liaising with technical, sales, and production teams Writing and reviewing technical papers, reports, and specifications Maintaining high standards of housekeeping across all work and storage areas Following all relevant management systems, procedures, and controls Skills and experience 1-2 years lab experience preferred Educated to degree level within Chemistry or other relevant scientific discipline and/or significant experience of industry and products Proven technical leadership skills Experience using engineering/scientific/technical principles to develop or improve products and/or validate processes Effective communication Ability to write structured and concise reports Excellent IT skills, including window based software packages Click here to apply Please Note: We do not contact or write to unsuccessful candidates. If we have not contacted you within 48 hours of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are permitting for Oakley Recruitment to contact you and retain your details. In compliance with the regulations (April 2004) in place under the Employment Agencies Act, Oakley Recruitment will require proof of identification. A copy of your passport, birth certificate and NI number will be required, as part of your interview process.

Oakley Recruitment is working in partnership with an expanding organisation based in Birmingham. This is an excellent opportunity to join the team as a Paraplanner on a full-time permanent basis Culture and Environment Our client’s culture is vibrant and driven. Following a recent restructure, they are entering an exciting period of growth, making this a fantastic opportunity to join a dynamic and collaborative team on a shared journey of success. The work environment is hybrid, offering flexibility to balance office and home working. When in the office, you’ll be based in an iconic, professional, and inviting corporate space that reflects the company’s high standards and progressive outlook. Personality This role is suitable for an individual with previous experience in Wealth Management, in a paraplanning or senior IFA Support role. You will focus on complex areas of financial planning and provide robust technical support to ensure the business standards are cautiously met whilst maintaining regulatory expectations Reward · 28 days annual leave (plus 1 additional “culture day” & bank holidays) – increases to 30 days with 5 years’ service · Hybrid working – 3 days at home, 2 days in the office · 9am – 5pm or 10am-6pm weekdays and 1 in 3 Saturdays 9 am – 1 pm · Free secure underground Birmingham city centre parking (available on weekends for personal use) · Annual bonus up to 10% · Pension contributions matched (+ 2%) up to 10% · Cashback and discounts on major brands in retail, leisure, health, and wellbeing · Enhanced maternity & paternity pay · Buy up to 5 extra days of annual leave per year and sell up to 3 days per year Job Role: · Preparing case documentation around estate planning, investment replacements and pension switching and pension retirement advice · Conducting analysis and performing calculations · Creating reports for our high-net-worth clients · Providing technical support to the Financial Advisers · Developing strong working relationships · Proactively seeking to support others with the aim of delivering the best customer experience Skills and experience: · Previous Paraplanning or IFA support role experience · Studying towards or part of DipFA Level 4 qualified (or equivalent) · Strong technical knowledge in all areas of financial planning · Ability to clearly communicate knowledge to both financial consultants and other internal stakeholders · Strong team player, relationship builder, customer focussed and organised a · Excellent knowledge of relevant products and legislation Click here to apply Please Note: We do not contact or write to unsuccessful candidates. If we have not contacted you within 48 hours of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are permitting for Oakley Recruitment to contact you and retain your details. In compliance with the regulations (April 2004) in place under the Employment Agencies Act, Oakley Recruitment will require proof of identification. A copy of your passport, birth certificate and NI number will be required as part of your interview process.

Oakley Recruitment is working in partnership with an expanding organisation based in Tamworth. This is an excellent opportunity to join the team as an Collections Advisor Culture and Environment Our client's culture is warm, friendly and welcoming. They have a lively and open-plan office working space, enabling you to collaborate with colleagues in a fast-paced environment. The office has an extremely professional feel to it. Personality Confident and energetic individuals will thrive in this role. This is a perfect opportunity for someone who is driven to succeed and work hard, and it will pay off. Creating a positive first impression is essential and wanting to do a good job. This opportunity would suit graduates, or someone who is looking to move from hospitality or retail into a corporate office environment. Reward · Monthly commission average £1,000 / £1,500 per month · Full training provided · 37.5 hours per week, Monday to Friday 9am - 5:00 pm (1 day a week 9:00 - 5:30pm) · Gifted birthday holiday day · Free parking · Full office-based · Buy and sell up to 5 extra days holiday · 20 days holiday plus bank holidays · Up to 2 paid volunteering days a year · Death in service benefit x2 annual salary · Health and medical support · Discounted gym memberships · Fruit delivered daily to the office Job Role: · Making calls to business customers to discuss outstanding debt · Collecting debt on behalf of organisations · Sending emails and correspondence · Building customer rapport · Updating and maintaining the database Skills and experience: · Previous experience in a similar role or transferable skills in retail, hospitality · Excellent communication and negotiation skills · Confident and effective time management · Good problem-solving, communication, and organisational skills · Balance empathy with assertiveness · Possess a positive attitude and enthusiasm · Maintain professionalism in all aspects of communication · Self-driven and motivated Click here to apply Please Note: We do not contact or write to unsuccessful candidates. If we have not contacted you within 48 hours of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are permitting for Oakley Recruitment to contact you and retain your details. In compliance with the regulations (April 2004) in place under the Employment Agencies Act, Oakley Recruitment will require proof of identification. A copy of your passport, birth certificate and NI number will be required, as part of your interview process.

Oakley Recruitment is working in partnership with an expanding organisation based in Witton. This is an excellent opportunity to join the team as a Credit Controller on a part-time permanent basis Culture and Environment The company culture has a family feel to it they pride themselves on ensuring all team members feel included. They go above and beyond, dedicating time and resources for the well-being of their staff, firmly believing that their employees are the company's greatest asset. Personality We’re looking for someone who is confident, professional, and naturally assertive, with the ability to handle sensitive financial conversations in a calm and diplomatic manner. You’ll be a strong communicator who can build positive relationships with customers while maintaining firm control of payment terms, striking the right balance between service and results. Highly organised and methodical, you take pride in accuracy and have a keen eye for detail. You’re comfortable managing a busy workload, prioritising effectively, and working to deadlines without compromising quality. With a proactive mindset and a sense of ownership, you’re equally capable of working independently or collaborating with wider teams to resolve issues and drive continuous improvement. Reward · Free parking · Company Pension scheme · Company Sick Pay · Access to Employee Assistance Programme · Employee Discount scheme · Loyalty recognition scheme · 20 days annual leave + Bank Holidays (plus additional days accrued based on length of service) · 24 hours per week (3 full days) Job Role: · Monitoring and manage customer accounts to ensure payments are received in line with agreed credit terms · Contacting customers by phone, email, and letter to chase overdue payments in a professional and timely manner · Resolving invoice queries efficiently to prevent delays in payment · Escalating delinquent accounts in line with company procedures · Setting up new customer accounts and carry out credit checks · Reviewing and maintain customer credit limits · Assessing and manage credit risk, recommending changes where appropriate · Allocating incoming payments accurately to the correct accounts · Reconciling customer statements and resolve discrepancies · Preparing aged debtor reports and provide regular updates to management Skills and experience: · Previous experience in a credit control or accounts receivable role · Strong communication and negotiation skills · Good numeracy and attention to detail · Ability to work to deadlines and manage a busy workload · Competent IT skills, including Excel and accounting/ERP systems · Knowledge of UK credit legislation and collection practices · Experience using accounting software such as Sage, SAP, or similar · AAT qualification or working towards one · Confident and professional manner · Assertive yet diplomatic approach · Highly organised and methodical · Able to work independently and as part of a team · Confident and professional manner · Assertive yet diplomatic approach · Highly organised and methodical · Able to work independently and as part of a team Click here to apply Please Note: We do not contact or write to unsuccessful candidates. If we have not contacted you within 48 hours of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are permitting for Oakley Recruitment to contact you and retain your details. In compliance with the regulations (April 2004) in place under the Employment Agencies Act, Oakley Recruitment will require proof of identification. A copy of your passport, birth certificate and NI number will be required, as part of your interview process.

Oakley Recruitment is working in partnership with an expanding organisation based in Birmingham. This is an excellent opportunity to join the team as an Executive Assistant initially on a 12 Month FTC with the opportunity of a permanent position Culture and Environment Our client’s culture is corporate and professional. The environment is prestige, modern with the most amazing workspaces and breakout areas, it has a luxury hotel feel about the space. Personality The ideal candidate will be highly organised, proactive, and able to manage multiple moving parts in a fast-paced, high-pressure environment. They will be detail-oriented and dependable, with strong communication skills and the confidence to coordinate with stakeholders at all levels. This role would suit someone calm under pressure, resourceful, and collaborative, who takes initiative and thrives in a structured, client-facing corporate setting Reward · £200 per day · 40 hours per week – Monday – Friday · Immaculate contemporary working space in city centre location · Opportunity to secure a permanent position Job Role · Responsible for all logistics surrounding non-deal roadshows · Ensuring all information included in scheduling system is current · Managing all last minute / late changes and ensuring all parties are kept updated at all times · Updating internal systems post-event with final attendees · For in-person roadshows: suggesting flights / booking hotels / booking ground transfers / co-ordinating AV requirements / arranging visas / booking catering · Preparation of investor profiles. Printing of presentations · Expenses reconciled post-roadshow · Additionally, for virtual roadshows: Ensuring calendar invites correct in both investor and corporate calendars / Co-ordinating virtual connections for all meetings · Flexibility to travel to London during busy periods (approx. 6 weeks / year) plus ad-hoc days throughout the year Skills and experience: · Experience as an Executive Assistant in a financial services or corporate environment · Solid organisational skills – ability to multi-task and prioritise effectively and follow up on open items · Excellent interpersonal skills and teamwork; ability and willingness to work collaboratively amongst assistant team based both locally and globally · Ability to communicate clearly, concisely and confidently · Proactivity – ability to take initiative, follow up where necessary without prompting and seek clarification when needed · Good judgment, independent thinker and resourceful · Calm under pressure, can prioritise and handle multiple tasks efficiently and effectively in a busy environment · Proficient in MS Outlook, Word, Excel, Power Point, Zoom · Highest degree of integrity, professionalism, diplomacy and discretion required · Willingness to develop good working relationships with all levels and peers · Comfortable working with people at all organisational levels, internally and externally · Can work well under pressure within a changing environment · Flexible and adaptable to work and support across multiple teams · Be resourceful and able to use own initiative in solving issues Click here to apply Please Note: We do not contact or write to unsuccessful candidates. If we have not contacted you within 48 hours of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are permitting for Oakley Recruitment to contact you and retain your details. In compliance with the regulations (April 2004) in place under the Employment Agencies Act, Oakley Recruitment will require proof of identification. A copy of your passport, birth certificate and NI number will be required, as part of your interview process.

Oakley Recruitment is working in partnership with an expanding organisation based in Birmingham. This is an excellent opportunity to join the team as an Executive Administrator initially on a 12 Month FTC with the opportunity of a permanent position Culture and Environment Our client’s culture is corporate and professional. The environment is prestige, modern with the most amazing workspaces and breakout areas. It has a luxury hotel feel about the space. Personality The ideal candidate will be highly organised, detail-oriented, and proactive, with the ability to manage multiple priorities in a fast-paced, data-driven environment. you will be a strong communicator who can confidently work with stakeholders across teams, showing initiative and taking ownership of tasks from start to finish. This role would suit someone analytical, dependable, and motivated, who thrives in structured environments where accuracy, collaboration, and continuous improvement are key Reward · £20 per hour · 40 hours per Week – Monday – Friday · Immaculate contemporary working space in city centre location · Opportunity to secure a permanent position Job Role · Managing on-boarding and off-boarding of employees and contingent workers on the (vendor management system) to streamline workforce transitions and ensure compliance · Overseeing the vendor management system system, including submitting Decision Forms and aligning with budget requirements, to maintain proper staffing and fiscal control · Initiating and tracking transfers (inter- and intra-departmental) to ensure seamless transitions and proper workforce allocation · Providing support for hiring efforts regarding on-boarding needs, including (background checks) status follow-ups, to ensure timely and compliant onboarding of contingent staff · Maintaining the people allocation system to ensure program hygiene, supporting the Product Manager optimal resource distribution · Managing vendor invoicing to ensure accurate billings and timely payments · Overseeing monthly financial accruals management and professional fees reconciliation to maintain budget accuracy and ensure regulatory compliance Skills and experience: • Experience in the financial services sector, ideally in an analytical role • Proven ability in stakeholder and relationship management • Excellent communication skills, including listening, writing, and speaking • Outstanding attention to detail • Capable of managing several competing priorities and projects at once while maintaining high-quality work • Strong critical and analytical thinking skills, with the ability to employ sound judgment and make thoughtful decisions • Advanced proficiency in Microsoft Office, especially Excel, Word, Adobe, and business-related tools, with strong numeracy skills required • Consistently follow up on tasks and see them through from start to finish, ensuring deadlines are met, details are addressed, and responsibilities are clear • Skilled at collaborating with various teams across departments • Highly self-motivated, results-driven, and proactive • Team work and flexibility are a strong asset in this role • Familiarity with financial services, products and processes is a plus, as is experience in technology strategy, client service, business operations, or management consulting • Understanding of automated testing tools and frameworks Click here to apply Please Note: We do not contact or write to unsuccessful candidates. If we have not contacted you within 48 hours of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are permitting for Oakley Recruitment to contact you and retain your details. In compliance with the regulations (April 2004) in place under the Employment Agencies Act, Oakley Recruitment will require proof of identification. A copy of your passport, birth certificate and NI number will be required, as part of your interview process.

Oakley Recruitment is working in partnership with an expanding organisation based in Coventry. This is an excellent opportunity to join the team as a Customer Service Advisor on a full-time ongoing temporary contract. Culture and Environment You will be working in a friendly and welcoming workplace that is warm, supportive, and fast-paced. The office environment is open-plan and modern, creating a bright and engaging space where teamwork and communication are encouraged. Alongside this, you’ll have the opportunity to work within a hybrid model, offering flexibility while still benefiting from the support, energy, and connection of the wider team. Personality You will be working in a friendly and welcoming workplace that’s warm, supportive, and fast-paced. If you are confident, professional and polished this role is a great opportunity for you. Reward Strong potential for the role to become permanent Hybrid working Accrued holiday Free onsite parking A warm, supportive and collaborative team environment Job Role: Answering customer calls and emails, providing a friendly, helpful service and meeting team targets Understanding what customers need and offering the right solutions, following company policies and processes Managing the end of agreements and identifying any upselling and retention opportunities Dealing with complaints or difficult enquiries professionally Keeping up to date with company products, systems, and procedures to give accurate information and stay compliant Skills and experience: Must be able to pass Credit and DBS check Experience in customer services or similar role Excellent written and verbal communication High attention to detail and strong organisational skills Click here to apply Please Note: We do not contact or write to unsuccessful candidates. If we have not contacted you within 48 hours of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are permitting for Oakley Recruitment to contact you and retain your details. In compliance with the regulations (April 2004) in place under the Employment Agencies Act, Oakley Recruitment will require proof of identification. A copy of your passport, birth certificate and NI number will be required, as part of your int

Oakley Recruitment is working in partnership with an established organisation based in Tamworth. This is an excellent opportunity to join the team as an Sales Account Manager on a full-time permanent basis Culture and Environment You will be joining a supportive and collaborative team environment where knowledge sharing, and best practice are at the heart of everything they do. The culture is built on mutual respect, open communication, and a genuine desire to see one another succeed. This is a team that works hard and celebrates success together. There is a real energy in the office, with individuals who are motivated, driven, and committed to achieving both personal and collective goals. At the same time, the business recognises the importance of balance, with regular incentives, social activities, and opportunities to enjoy the rewards of your hard work. Personality We are seeking a driven and dynamic individual who thrives in a fast-paced, target-led environment. This is an opportunity for someone who is resilient, commercially minded, and motivated by success. You will have a thick skin, a positive mindset, and the determination to push through challenges with confidence and energy. You are naturally ambitious and hungry to achieve, with a strong desire to exceed targets and continuously raise the bar. You take ownership of your performance, embrace accountability, and are motivated by both personal and team success. In return, you will be rewarded in an environment that recognises and celebrates high performance, offering excellent incentives and genuine opportunities for progression Reward · OTE £35,000 · Monthly bonus · 25 days annual leave · Contributory pension Job Role: · Managing new and existing portfolio of clients, developing positive relationships with customers · Contributing towards individual and company targets · Act as a consultative partner to anticipate customers’ current needs · Ensuring accounts are constantly updated through the process · Resolving customer queriers, taking ownership and providing solutions to customers in a timely manner · Working in partnership with the winder business Skills and experience: · Previous experience within a similar role · Previously experience and ability to work to targets · Ability to deliver excellent consultative advice to improve the customer experience · Excellent interpersonal skills and rapport building skills · Excellent negotiation and communication skills, both written and verbal Click here to apply Please Note: We do not contact or write to unsuccessful candidates. If we have not contacted you within 48 hours of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are permitting for Oakley Recruitment to contact you and retain your details. In compliance with the regulations (April 2004) in place under the Employment Agencies Act, Oakley Recruitment will require proof of identification. A copy of your passport, birth certificate and NI number will be required, as part of your interview process.