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37 items found for ""

  • Customer Service Advisor – Tamworth - £24,000 to £25,000 per annum

    Oakley Recruitment is working in partnership with an expanding organisation based in Tamworth. This is an excellent opportunity to join the team as a Customer Service Advisor on a full time, permanent contract. Culture and Environment You will be part of a dynamic, vibrant and welcoming environment surrounded by team players. This is a fantastic opportunity to progress a career and grow with a well-established organisation who have an organic and encouraging approach to all of their employee's success. Personality We are seeking an individual with exceptional customer service skills and a strong ability to multitask, as our clients department operates at a fast pace. If you have a positive work ethic and the ability to take your own initiative, this role is perfect for you. The ideal candidate will have a confident and bubbly personality, bringing energy and enthusiasm to the team. Reward Monday to Friday Full training provided 25 days holiday plus an option to buy or sell up to 5 extra days per year Free parking Competitive contributory pension scheme Health cash plan Share save scheme Discounts on products and services Job Role Managing assigned accounts, supporting customers and External Sales Managers Answering inbound calls and responding to inquiries Processing orders using Sage and internal programs Handling product sample requests. Preparing quotes Monitoring customer orders Maintaining customer information on the database Maintaining good product knowledge Setting up customers for online ordering Providing administrative support where required Coordinating with carriers, chasing deliveries, and obtaining PODs Updating key account data Logging and processing warehouse discrepancies Skills and experience Experience in a similar, customer-facing role Be personable and approachable and have excellent customer service Ability to deal with difficult customers Have the initiative to find a resolution to any problems that may arise Work well within a team and independently High attention to detail Have basic knowledge Microsoft Office applications Click here to apply Please Note: We do not contact or write to unsuccessful candidates. If we have not contacted you within 48 hours of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are permitting for Oakley Recruitment to contact you and retain your details. In compliance with the regulations (April 2004) in place under the Employment Agencies Act, Oakley Recruitment will require proof of identification. A copy of your passport, birth certificate and NI number will be required, as part of your interview process.

  • Junior Graphic Designer – Tamworth - £24,000 to £26,000 per annum

    Oakley Recruitment is working in partnership with an expanding organisation based in Tamworth. This is an excellent opportunity to join the team as a Graphic Designer on a full time, permanent contract. Culture and Environment You will be part of a dynamic, vibrant and welcoming environment surrounded by team players. This is a fantastic opportunity to progress a career and grow with a well-established organisation who have an organic and encouraging approach to all of their employee's success. Personality Our client is looking for a well organised, reliable and hard-working individual who is able to work to their own initiative and as part of a team, you will have a strong portfolio and a passion for Graphic Design and drive to become an expert. This role would be a fantastic opportunity for an ambitious Graduate. Reward Monday to Friday Full training provided 25 days holiday plus an option to buy or sell up to 5 extra days per year Free parking Competitive contributory pension scheme Health cash plan Share save scheme Discounts on products and services Job Role Creating visually engaging literature Product Photography / Clipping / Retouching Packaging Artwork and Labels Dealing with web updates Managing and updating in-house files and imagery Managing multiple projects simultaneously Create web assets to size and scale Contributing with creative input Liaising with other departments on broader projects · Skills and experience Experience with Adobe applications including inDesign, Illustrator, Photoshop, Acrobat and Easy Catalogue is desirable A natural creative ability with design skills Self-motivated and enthusiastic High accuracy and attention to detail Ability to work to deadlines Click here to apply Please Note: We do not contact or write to unsuccessful candidates. If we have not contacted you within 48 hours of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are permitting for Oakley Recruitment to contact you and retain your details. In compliance with the regulations (April 2004) in place under the Employment Agencies Act, Oakley Recruitment will require proof of identification. A copy of your passport, birth certificate and NI number will be required, as part of your interview process.

  • Fraud Customer Service Advisors, Birmingham circa £13.00 p/h

    Oakley Recruitment is working in partnership with a well-established global, organisation based in Birmingham.  This is a great opportunity for someone with a passion for customer service to work as a Fraud Customer Service Advisor on an ongoing temporary contract. This opportunity offers hybrid working. Summary Identify and investigate fraudulent activity on current and savings accounts for existing customers across US. Providing first class customer service. Duties & Responsibilities Review fraudulent activity relating to transactions, compromised accounts, and account openings Investigate risk identified, making sound subjective decisions to escalate risky accounts, place and remove restrictions on accounts, secure compromised accounts Determine action required based on established procedures Dealing with complex cases Placing appropriate hold on accounts deemed to have fraudulent activity. Tracking and documenting action taken in a timely and correct manner to provide a record of activity and meet audit and compliance requirements Build rapport in communication with customers, merchants, financial institutions, and Building rapport with our customers to resolve service issues and customer questions Taking ownership of customer enquiries and responding to escalated customer issues in accordance with agreed procedures Responsible for the day-to-day coverage of customer account maintenance processes Skills and experience Previous experience in a fraud role or a call centre environment Good interpersonal skills, negotiation skills are a plus Good problem-solving skills Is adaptable with high-energy levels and a desire to help others Good team player Good analytical and problem-solving skills Excellent written and verbal communication skills Experience in delivery of customer service Experience in a retail banking environment Package and benefits Monday – Friday 35 hours, flexible between 08.00 to 16.00 09.00 to 17.00 10.00 to 18.00 12.00 to 20.00 14.00 to 23.00 Accrued holiday pay Hybrid working Click here to apply Please Note: We do not contact or write to unsuccessful candidates. If we have not contacted you within 48 hours of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are permitting for Oakley Recruitment to contact you and retain your details. In compliance with the regulations (April 2004) in place under the employment agencies act, Oakley Recruitment will require proof of identification. A copy of your passport, birth certificate and NI number will be required, as part of your interview process.

  • Administrator - £24,000 – Coleshill

    Oakley Recruitment is working in partnership with a well-established, dynamic organisation based in Coleshill. This is an excellent opportunity to join the team as An Administrator in the procurement team on a full-time permanent basis. Culture and Environment Our clients environment is a very welcoming and supportive team. They pride themselves on training and continuous support for new and existing employees. Personality We're seeking a dynamic team player who demonstrates a positive attitude. If you are  punctual, professional, and have exceptional communication skills, this role is right for you. A mindset geared towards continuous improvement is a definite plus. Reward After training period, 2 days working from home, 3 days in the office Monday to Friday, 9am – 5:30pm, 1hr Lunch break 25 days holiday + gifted birthday holiday day Bonus scheme Dental and Optical care Healthcare cash plan Free parking Duties & Responsibilities Reviewing, updating and maintaining the database Collaborating with the team on various tasks Liaising with suppliers Adding new products to the system Performing contract reviews on all product listings Creating and working proactively on department reports Promoting and adhering to company policies and procedures Maintaining and developing external relationships Skills and experience Experience with Microsoft Excel Ability to collaborate with others High attention to detail Able to multi-task and manage time and workload efficiently Ability to work under pressure and to deadlines Excellent communication skills and ability to work on own initiative Click here to apply Please Note: We do not contact or write to unsuccessful candidates. If we have not contacted you within 48 hours of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are permitting for Oakley Recruitment to contact you and retain your details. In compliance with the regulations (April 2004) in place under the employment agencies act, Oakley Recruitment will require proof of identification. A copy of your passport, birth certificate and NI number will be required, as part of your interview process.

  • Part-Time Customer Development Coordinator - £11.44 per hour + commission

    Oakley Recruitment is working in partnership with an organisation based in Coleshill. This is an excellent opportunity to join an expanding team as a Part-Time Customer Development Coordinator, on a permanent basis Culture and Environment Our client’s office welcoming and vibrant culture, their core values of Collaboration, Excellence, Integrity, Respect, and Service are at the centre of everything they do. They promote inclusivity, fostering an environment where everyone feels valued and respected Personality If you're an ambitious and personable individual, then this opportunity is perfect for you. We're seeking someone with a positive, enthusiastic attitude, coupled with exceptional listening and communication skills across all levels Reward 17 – 25 hours per week between Monday – Friday – this is completely flexible Up to £800 per month commission Holiday + Bank Holidays Company Pension Scheme Private Medical Insurance Other enhanced policies Holiday purchase scheme Gifted Birthday holiday Duties & Responsibilities Generating and developing new business leads Learn and understand the full range of business services Building and maintaining relationships with potential clients Collaborating with the sales team Working towards and achieving KPIs Participating in team training Ad hoc tasks where required Skills and experience Experience within a similar role Good written and communication skills Highly motivated and a good team player Good attention to detail to deliver accurate work Excellent organisational and time management skills Ability to work on your own initiative Flexibility and adaptability to changing workloads Click here to apply Please Note: We do not contact or write to unsuccessful candidates. If we have not contacted you within 48 hours of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are permitting for Oakley Recruitment to contact you and retain your details. In compliance with the regulations (April 2004) in place under the employment agencies act, Oakley Recruitment will require proof of identification. A copy of your passport, birth certificate and NI number will be required, as part of your interview process.

  • HSE Coordinator/HR Assistant - £35K to £38K - Coleshill

    Oakley Recruitment is working in partnership with a well-established, dynamic organisation based in Coleshill. This is an excellent opportunity to join a thriving fast paced environment on a full time, permanent basis Culture and Environment The successful candidate will have the pleasure of working for an inspiring and driven leader who is all about the culture of their team, creating a space where people can thrive and contribute to best practice. Personality Someone who is passionate about the detail with the ability to work with multiple stakeholders across the business. Strong communication skills and someone who is prepared to support their peers. Reward 37.5 hours per week, early finish on a Friday 25 days holiday + bank holidays Free parking Auto enrolment pension Employee assistance programme Duties & Responsibilities Implementing and enforcing safety, health, and environmental policies Conducting audits at other business locations to meet legal and global requirements Collaborating with the Corporate HSE Manager Europe and support UK alignment Create, execute, and assess a roadmap for safety, health, and environmental initiatives Aiding in accident investigations and ensuring corrective actions are taken Identifying employee training needs related to HSE Developing programs to reduce workplace injuries and manage claims Assisting line managers in implementing safety procedures effectively Provide monthly HSE data and analyse trends for corrective action Supporting administrative duties within the department Welcoming and greeting clients and customers ensuring they sign in Processing leavers and references Managing issuance of contracts, new starter packs, and employee IDs, including coordinating pre-employment checks and Dayforce entries Provide advice, guidance and support to managers in the effective use of all HR policies and procedures Adhering to and working in accordance with HR processes, ensuring accuracy, meeting deadlines Skills and experience CIPD Level 3 Certificate in HR Practice NEBOSH qualified Preferably ISO 450001 & 140001 audit experience Experience in a similar role Excellent communications skills both written and verbal Ability to demonstrate conceptual thinking, possess resilience and patience Knowledge and understanding of applicable regulatory requirements Proficient with Microsoft Office Proactive and able to think on own initiative Click here to apply Please Note: We do not contact or write to unsuccessful candidates. If we have not contacted you within 48 hours of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are permitting for Oakley Recruitment to contact you and retain your details. In compliance with the regulations (April 2004) in place under the employment agencies act, Oakley Recruitment will require proof of identification. A copy of your passport, birth certificate and NI number will be required, as part of your interview process.

  • Administrator - £24,200 – Birmingham City Centre

    Oakley Recruitment is working in partnership with a well-established, dynamic organisation based in Birmingham. This is an excellent opportunity to join a thriving fast-paced environment as an Administrator on a full-time permanent basis. Culture and Environment This business offers a professional and friendly working environment alongside excellent opportunities, they pride themselves in the values they have always upheld and support extremely well with training and development Personality This role would be suitable for an individual who is seeking a supportive working environment alongside someone who is a proactive learner and willing to work as part of a team Reward 23 days holiday rising to 25 days Monday to Friday- 9.00am – 5.30pm Company pension Health and medical cover Fantastic office environment Duties & Responsibilities Entering data onto the system Processing orders and dealing with various emails Booking in appointments for senior team members Collecting various information on behalf of senior team members Dealing with listings to cover any absence Skills and experience Reliable and trustworthy IT literate Polite and effective communicator High level of accuracy Alertness Click here to apply Please Note: We do not contact or write to unsuccessful candidates. If we have not contacted you within 48 hours of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are permitting for Oakley Recruitment to contact you and retain your details. In compliance with the regulations (April 2004) in place under the employment agencies act, Oakley Recruitment will require proof of identification. A copy of your passport, birth certificate and NI number will be required, as part of your interview process.

  • Administrator - £27,000 to £30,000– Bromsgrove

    Oakley Recruitment is working in partnership with a well established business based in Bromsgrove. Our client is looking to recruit an Administrator on a full time permanent basis. Culture and Environment Our clients culture has a family feel, the team are supportive, welcoming and friendly. The work space is open plan, with modern and relaxing break out areas. Personality Warm, friendly and positive individuals will thrive in this team, you will be able to multitask and have great communication skills. Reward £27,000 - £30,000k 20 days holiday plus bank holidays Team away days Free parking Statutory pension scheme Duties & Responsibilities Logging sub-contractor information Maintaining records Preparation for meetings Managing meeting outcomes Communicating with customers, suppliers, project managers and site staff Dealing with and responding to emails Composing letters and spreadsheets Producing reports with Microsoft Excel Skills and experience Previous experience in a similar role essential Excellent communication skills Ability to work under pressure, meet deadlines and manage your time effectively Proficient IT skills Click here to apply Please Note: We do not contact or write to unsuccessful candidates. If we have not contacted you within 48 hours of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are permitting for Oakley Recruitment to contact you and retain your details. In compliance with the regulations (April 2004) in place under the employment agencies act, Oakley Recruitment will require proof of identification. A copy of your passport, birth certificate and NI number will be required, as part of your interview process.

  • WMS Product Expert - Tamworth – Up to £45,000

    Oakley Recruitment is working in partnership with an expanding organisation based in Tamworth. This is an excellent opportunity to join this expanding group as a WMS Product Expert Culture and Environment You will be part of a dynamic, vibrant and welcoming environment surrounded by team players. Our client are committed to providing comprehensive training, enabling you to become an adept user and teacher of newly implemented platforms, equipping you with the knowledge to train others effectively. The workspace is a modernistic, contemporary, state of the art creation with an iconic interior design which oozes the ultimate WOW Factor. Personality We are looking for a proactive learner, a strategic thinker who can not only adapt to but also anticipate the needs of a dynamic business environment. Your role will be a cornerstone in the evolution of the business processes, ensuring that the systems support business growth and efficiency objectives. Package and benefits Permanent, Monday to Friday 23 days holiday, increasing with the length of service Free parking Pension scheme Employee bonus scheme Paycare Employee assistance programme Duties & Responsibilities System implementation and configuration, supporting the rollout of WMS systems Working alongside the project team to customise platforms Designing and delivering training programs for end users, to maximize the potential of the WMS systems Providing ongoing support and refresher training as needed Become the go-to advisor within the organisation for all matters related to WMS systems Maintaining a collaborative environment by soliciting and synthesising feedback from all system users Initiating and guiding discussions to identify potential enhancements and leading cross-functional efforts to implement system improvements Regularly updating knowledge through industry research, webinars, and participation in relevant forums and conferences Producing and updating user-friendly materials, including user guides, SOPs, and quick-reference sheets Providing troubleshooting support, quickly addressing and resolving issues Documenting system configurations, changes, and processes Acting as the primary liaison between our internal teams and external vendors or consultants Ensuring that the WMS systems integrate seamlessly with other in-house systems and third-party applications Establishing and monitoring key performance indicators (KPIs) for system usage and efficiency Generating regular reports Skills and experience A Driving Licence is essential Willingness to travel as needed for system implementation and support Excellent written procedure and documentation standards Organisational and time-management skills Experience in WMS platforms Experience in leading training room sessions and environments Quick learner who can learn new technologies Excellent diagnostic and problem-solving skills Excellent written and verbal communication A basic understanding of security and data privacy principles Knowledge and experience of Microsoft Office 365 Technical expertise in integrating WMS with other IT systems Click here to apply Please Note: We do not contact or write to unsuccessful candidates. If we have not contacted you within 48 hours of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are permitting for Oakley Recruitment to contact you and retain your details. In compliance with the regulations (April 2004) in place under the Employment Agencies Act, Oakley Recruitment will require proof of identification. A copy of your passport, birth certificate and NI number will be required, as part of your interview process.

  • ERP Product Expert - Tamworth – Up to £45,000

    Oakley Recruitment is working in partnership with an expanding organisation based in Tamworth. This is an excellent opportunity to join this expanding group as an ERP Product Expert Culture and Environment You will be part of a dynamic, vibrant and welcoming environment surrounded by team players. Our client are committed to providing comprehensive training, enabling you to become an adept user and teacher of newly implemented platforms, equipping you with the knowledge to train others effectively. The workspace is a modernistic, contemporary, state of the art creation with an iconic interior design which oozes the ultimate WOW Factor. Personality We are looking for a proactive learner, a strategic thinker who can not only adapt to but also anticipate the needs of a dynamic business environment. Your role will be a cornerstone in the evolution of the business processes, ensuring that the systems support business growth and efficiency objectives. Package and benefits Permanent, Monday to Friday 23 days holiday, increasing with the length of service Free parking Pension scheme Employee bonus scheme Paycare Employee assistance programme Duties & Responsibilities System implementation and configuration, supporting the rollout of ERP systems Working alongside the project team to customise platforms Designing and delivering training programs for end users, to maximize the potential of the ERP systems Providing ongoing support and refresher training as needed Become the go-to advisor within the organisation for all matters related to ERP systems Maintaining a collaborative environment by soliciting and synthesising feedback from all system users Initiating and guiding discussions to identify potential enhancements and leading cross-functional efforts to implement system improvements Regularly updating knowledge through industry research, webinars, and participation in relevant forums and conferences Producing and updating user-friendly materials, including user guides, SOPs, and quick-reference sheets Providing troubleshooting support, quickly addressing and resolving issues Documenting system configurations, changes, and processes Acting as the primary liaison between our internal teams and external vendors or consultants Ensuring that the ERP systems integrate seamlessly with other in-house systems and third-party applications Establishing and monitoring key performance indicators (KPIs) for system usage and efficiency Generating regular reports Skills and experience A Driving Licence is essential Willingness to travel as needed for system implementation and support Excellent written procedure and documentation standards Organisational and time-management skills Experience in ERP platforms Experience in leading training room sessions and environments Quick learner who can learn new technologies Excellent diagnostic and problem-solving skills Excellent written and verbal communication A basic understanding of security and data privacy principles Knowledge and experience of Microsoft Office 365 Technical expertise in integrating ERP with other IT systems Click here to apply Please Note: We do not contact or write to unsuccessful candidates. If we have not contacted you within 48 hours of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are permitting for Oakley Recruitment to contact you and retain your details. In compliance with the regulations (April 2004) in place under the Employment Agencies Act, Oakley Recruitment will require proof of identification. A copy of your passport, birth certificate and NI number will be required, as part of your interview process.

  • Client Relationship Co-ordinator - £23,000 – OTE £26,000 - £28,000+ benefits

    Oakley Recruitment is working in partnership with a well-established, dynamic organisation based in Birmingham that is offering hybrid working. This is an excellent opportunity to join a thriving fast-paced environment as Relationship Co-ordinator Summary Working in the busy and dynamic Relationship contact centre team. You will be passionate about great customer service and love telephone contact; this role offers both a combination of customer service and administration duties and offer hybrid working. Culture and Environment Our clients culture is vibrant and driven, the team are passionate about the customer journey and enjoy working to their own personal and professional targets. The behaviours of the team are supportive and respectful and they enjoy supporting one another, they regularly have team incentives and are always up for a social. Personality It’s not essential to have experience in sales, however you will need to have a driven, motivated and high energy personality to succeed. If you put the work in the reward can be exceptional and your career can too. Reward OTE £28k 35 hours, Monday to Wednesday 12 pm-8 pm, Thursday 11 am-7 pm and Friday 9 am-5 pm but NO WEEKENDS! 25 days plus bank holidays – rising to 28 days with length of service Pension scheme Hybrid working, 4 days WFH and 1 in office, after probation Refer a friend scheme Flexible benefits platform Life assurance Free advice and discounts on products and services Duties & Responsibilities Contacting new and existing clients to arrange appointments for Financial Consultants Forming and managing fantastic working partnerships with Financial Consultants, to ensure clients always receive the best advice possible. Managing and organising Financial Consultant’s diaries Working to individual and team targets Processing financial consultants’ documentation ensuring this is sent accurately and to a quality standard Updating customer database ensuring excellent levels of attention to detail Skills and experience Previous experience in a customer service or sales environment, call centre, retail or any other client-facing customer service role Ability to negotiating and overcome objections Self-motivated, results-oriented, and determined to succeed Works well under pressure and towards targets Proactive takes ownership and is customer-centric Attention to detail and accuracy Ability to build and maintain relationships Click here to apply Please Note: We do not contact or write to unsuccessful candidates. If we have not contacted you within 48 hours of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are permitting Oakley Recruitment to contact you and retain your details. In compliance with the regulations (April 2004) in place under the employment agencies act, Oakley Recruitment will require proof of identification. A copy of your passport, birth certificate and NI number will be required, as part of your interview process.

  • Sales Executive - £25,000 + commission - Tamworth

    Oakley Recruitment is working in partnership with an organisation based in Tamworth. This is a fantastic opportunity for individuals who have a passion for building relationships and achieving targets. A rare opportunity to develop a massively rewarding career on a healthy basic salary plus a competitive bonus structure. Culture and Environment Our client pride themselves on their dynamic and organic approach to developing their employees; With an open door policy and non-micro management style to enhance the success of each individual. You will be part of a team who encourage, support and respect each other with a “work hard, play hard” culture. Personally A natural people person, with a driven and enthusiastic personality and an ambition to succeed and earn BIG!, Someone who steps up to a challenge and is motivated by achieving career and financial targets. A team player who builds relationships and encourages others to succeed too. If this aligns your style   – we want you! Duties & Responsibilities Building and maintaining relationships with suppliers Constantly cleansing and updating the data within your own diary Hitting sales targets Calling on new and existing suppliers to extract maximum deals from them to be passed onto the sales team for conclusion Representing the company in a professional manner and with due regard to the compliance requirements of the organisation Cross-selling the company group other products Making the requisite number of daily calls Skills and experience Previous sales experience preferred Excellent telephone manner Strong communication skills Ability to work on own initiative Ability to build and maintain strong relationships with clients Package and benefits 37.5 hours per week, Monday - Friday 9am-5pm Quarterly and Annual incentives Performance-based monthly bonus 23 days holiday plus bank holidays Gifted birthday holiday day Free parking Excellent onboarding Click here to apply Please Note: We do not contact or write to unsuccessful candidates. If we have not contacted you within 48 hours of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are permitting Oakley Recruitment to contact you and retain your details. In compliance with the regulations (April 2004) in place under the employment agencies act, Oakley Recruitment will require proof of identification. A copy of your passport, birth certificate and NI number will be required, as part of your interview process.

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