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Sales Support Coordinator – Coventry - £24,000 to £30,000

  • Apr 2
  • 2 min read

Oakley Recruitment is working in partnership with an expanding organisation based in Coventry. This is an excellent opportunity to join the team as a Sales Support Coordinator on a full-time ongoing temporary basis


Culture and Environment

You will be working in a friendly and welcoming workplace that’s warm, supportive, and fast-paced.


Personality

We are seeking a proactive Sales Support Coordinator who thrives in a fast-paced environment, confidently building rapport with customers and colleagues while staying calm under pressure.


Reward

  • Monday to Friday 9am – 5:00pm

  • Immediate start

  • Hybrid working (3 days in office)

  • Accrued holiday

  • Free parking

  • A supportive and collaborative team environment


Job Role:

  • Responding to and resolving account queries including quoting, ordering, delivering, and rescheduling

  • Answering verbal and written enquiries

  • Managing expectations to customer/brand satisfaction

  • Updating and maintaining records for quoting, contracts and customers

  • Working effectively with colleagues in support functions around the business to maximise customer satisfaction

  • Ensuring adherence to targets, deadlines and procedures

  • Maintaining focus on the needs of the customer with the aim of providing value driven service

  • Initiation and activation of any new contracts

  • Adhering to business regulatory processes and policies


    Skills and experience:

  • Experience in a similar role

  • Confident in decision making/prioritisation

  • Takes ownership of workload

  • Good communication skills - verbal and written 

 

 

Please Note: We do not contact or write to unsuccessful candidates. If we have not contacted you within 48 hours of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are permitting for Oakley Recruitment to contact you and retain your details. In compliance with the regulations (April 2004) in place under the Employment Agencies Act, Oakley Recruitment will require proof of identification. A copy of your passport, birth certificate and NI number will be required, as part of your interview process. 

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