Operations Manager - Circa £50,000 + Bonus – Lichfield

Oakley Recruitment is working in partnership with an organisation based in Lichfield. This is an excellent opportunity to join an expanding team as Operations Manager on a permanent basis due to expansion within the business. Due to location of our client, it is essential to drive.

Culture and Environment

Our client offers a fast-paced, ambitious, and commercially driven environment where high performance and collaboration are valued. The business is experiencing significant growth, creating an exciting opportunity for someone who enjoys making an impact, driving change, and being part of a forward-thinking leadership team.

Personality

The ideal candidate will be confident, resilient, and highly driven, with a natural ability to lead and motivate others. You will thrive under pressure, bring a proactive and solutions-focused approach, and be comfortable making decisions within a fast-moving environment. Strong leadership skills, commercial awareness, and the ability to build positive working relationships are essential for success in this role.

Duties Include but are not limited to:

• Leading, managing, and developing a team of 5–6 operational staff

• Driving performance, accountability, and operational efficiency across the department

• Maintaining a strong commercial focus with an understanding of profit and loss

• Building a high-performing culture focused on urgency, service, and results

• Managing workloads and prioritise effectively within a fast-paced environment

• Identifying opportunities for growth, process improvement, and increased profitability

• Working closely with senior leadership to support ambitious business growth plans

• Handling challenges confidently and professionally while maintaining high standards across the team

• Ensuring excellent communication and relationship management internally and externally

Skills/Experience Required:

• Proven experience managing teams within a busy operational, service, or office environment

• Strong leadership presence with the confidence to make decisions and hold people accountable

• Commercially aware with a results-driven mindset

• Resilient, proactive, and highly organised

• Comfortable working in a demanding and high-expectation environment

• Able to balance professionalism with a hands-on leadership style

• Driven by growth, success, and continuous improvement

• Industry experience is not essential; attitude, adaptability, and leadership capability are key

• Excellent time management skills, planning and organisation skills

  
  

Package and Benefits:

• Monday – Friday – 8.30am – 5.30pm

• 28 days holiday, including bank holidays 

• Statutory pension scheme

• Free parking

• Pension  

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Please Note: We do not contact or write to unsuccessful candidates. If we have not contacted you within 48 hours of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are permitting for Oakley Recruitment to contact you and retain your details. In compliance with the regulations (April 2004) in place under the employment agencies act, Oakley Recruitment will require proof of identification. A copy of your passport, birth certificate and NI number will be required, as part of your interview process.