Senior IFA Administrator – Warwick – Up to £35,000

Oakley Recruitment is working in partnership with an expanding organisation based in Warwick. This is an excellent opportunity to join the team as a Senior IFA Administrator on a full-time permanent basis

Culture and Environment

Our client culture is supportive, friendly and welcoming, the team share best practices and have a great working relationships. Often going out as a team socially. The environment is a corporate office space with a modern feel.

Personality

You will be supporting Office Managers & Financial Planners and providing an efficient, high quality and compliant service to our clients. Delivering a full customer service in a professional, timely and efficient manner. If you are a confident communicator, with the ability to motivate and support colleagues and deliver training effectively this could be the role for you.

Reward

• 23 days holiday including bank holidays, increasing in length of service to 25 days

• Contributory pension

• Sick pay probation (4 weeks)

• Life insurance

• Virtual doctor and mental health appointments

• Salary sacrifice

• Employee Assistance Programme

• Hybrid working with 1-2 days at home (based on experience)

Job Role:

• Obtaining provider information and collating these together with relevant client-specific illustrations required to assist the adviser with their recommendations and enable paraplanners to produce a comprehensive report

• Run Risk Profiler results via FE Analytics

• Processing New Business following adviser handover

• Ensuring all compliance documents are on file/provided by the adviser before submission

• Submission to providers, direct or electronically via the platform

• Adding a plan and activity for tracking to completion

• Ensuring the client is advised of progress throughout this process

• Business types will be varied but mainly, investments, pensions (including transfer business), protection and sometimes mortgages

• Assisting with research and producing FE Analytics fund switch reports (inc charges schedule) in line with adviser recommendations

• Producing Risk Profiler results where required

• Ensuring client authorisation is received to complete the switch in line with MIFID II requirements

• Processing and monitoring switch directly with provider or electronically via platform

• Preparing valuation reports and supporting performance documentation for client review appointments

• Preparing review checklist for adviser/client appointments and any documentation required

• Preparing half-yearly valuation reports for issue to client (postal or electronic)

• Providing Post Review Summary report to the client following the adviser handover

• Completing withdrawal instructions on behalf of clients/advisers, as directed by the adviser

• Ensuring any instructions received are confirmed in writing by the client and authentication process is followed

• Updating back-office system to maintain accurate client data/records

• Client liaison and assisting with queries

• Filing/scanning/photocopying/post/franking/answering phone calls

• Coaching colleagues and delivering training

Skills and experience:

• 5 years, or equivalent, experience working as an Administrator with Independent Financial Advisers

• Ablity to support FA’s with high-profile and complex clients

• Proactive in ensuring Quality Service Delivery

• Demonstrating excellent customer communication and relationship building

• Role model company values

• Teamwork and collaboration

• Excellent time management and organisation skills

• Ability to assist the wider team with task management, planning and prioritising of work

• Exceptional attention to detail and accuracy

• Subject matter expertise, including detailed product knowledge, in-depth understanding of systems and processes, and multi-platform expertise

• Clear understanding of precise conduct rules and compliance requirements

• Demonstrate honesty and integrity

Click here to apply

Please Note: We do not contact or write to unsuccessful candidates. If we have not contacted you within 48 hours of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are permitting for Oakley Recruitment to contact you and retain your details. In compliance with the regulations (April 2004) in place under the Employment Agencies Act, Oakley Recruitment will require proof of identification. A copy of your passport, birth certificate and NI number will be required, as part of your interview process.