Outbound Customer Service Advisors – Birmingham - £12.50 - £14.00 p/h

Oakley Recruitment is working in partnership with an expanding organisation based in Birmingham. This is an excellent opportunity to join the team as an Outbound Customer Service Advisor on a full-time temporary basis

Culture and Environment

Our client is a well-established organisation within the sales and marketing sector. The company fosters a supportive and collaborative work environment where employees are valued and encouraged to thrive. With a strong focus on professional development and teamwork, the culture promotes continuous learning, mutual support, and clear opportunities for career progression.

Personality

We are in search of confident and professional individuals who can build strong B2B relationships. You will play a crucial role in liaising with potential business clients in order to close deals

Reward

• Hybrid working

• Performance-based bonus scheme

• Comprehensive training and professional development programs

• Opportunities for career advancement within our growing company

• A supportive and collaborative team environment

Job Role:

• Conducting outbound calls and emails to generate interest among B2B clients

• Qualifying leads by understanding their business needs

• Building and maintaining long-term relationships with prospective clients to facilitate sales opportunities

• Scheduling appointments and meetings for sales teams with qualified leads

• Accurately documenting and tracking all sales activities in CRM system

• Collaborating with internal teams to develop strategies for effective lead generation and conversion

• Staying informed about industry trends and provide feedback to refine sales processes and approaches

Skills and experience:

• Proven experience in a similar role

• Strong communication and interpersonal skills

• Ability to engage and persuade potential clients

• Ability to understand and articulate the value of our clients’ offerings effectively

• Proficiency in using CRM software and other sales tools.

• Self-motivated, goal-oriented, and able to work independently

• Strong organisational and time management skills

• Ability to adapt to diverse industries and client requirements

Click here to apply

Please Note: We do not contact or write to unsuccessful candidates. If we have not contacted you within 48 hours of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are permitting for Oakley Recruitment to contact you and retain your details. In compliance with the regulations (April 2004) in place under the Employment Agencies Act, Oakley Recruitment will require proof of identification. A copy of your passport, birth certificate and NI number will be required, as part of your interview process.